Returns

As most of our products take between 15-30 days to deliver, we thought it was only fair to offer a 60-day money-back guarantee. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We understand that packages can get damaged when in transportation. If you require to swap a product due to the item being faulty, then please send it back to the following address: 9 Beechwood Avenue, Flixton, Manchester, m41 8ug. We will be sure to refund any postage fees. We will then re-send the product.

Processing refunds

As soon as we receive the product, it will normally take 1-2 business days for us to process your return payment.

For more information on our return policies, please feel free to email: alex@animal-decor.com